Privacy Policy and Terms of Use

Last Updated: October 16, 2023

Introduction

Welcome to THEESE ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy and Terms of Use describe how we collect, use, and share your personal information when you visit and use our website or mobile application.

Information We Collect

We may collect the following types of information:

• Personal Information: This may include your name, email address, shipping address, billing information, and phone number.
• Payment Information: When you make a purchase, we collect payment information such as credit card details, billing address, and other relevant information.
• Device Information: We may collect information about the device you use to access our website or app, including your IP address, browser type, and operating system.
• Usage Information: We collect data about how you use our website or app, including pages visited, products viewed, and your interaction with our services.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing and shopping behavior.

Email Collection

When you provide your email address on our eCommerce platform for account creation, order processing, newsletter subscriptions, or marketing communications, we collect and process this information in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

We use your email address for the following purposes:

• Order processing, account management, and transactional communications related to your purchases.
• Sending newsletters, updates, promotions, and marketing materials if you've subscribed and provided consent.
• Personalizing and enhancing your shopping experience based on your preferences and interaction with our platform.

We respect your choices and preferences regarding email communication. You have the right to opt out of receiving marketing emails or newsletters at any time. You can manage your email preferences by following the unsubscribe link in the emails we send or by contacting us using the information provided in the 'Contact Us' section below.

Use of Information

We may use the information collected for various purposes, including but not limited to:

• Processing orders, transactions, and payments.
• Communicating with you regarding orders, products, and services.
• Understanding and analyzing how you use our services.
• Personalizing your shopping experience and improving our website's functionality.
• Analyzing trends, monitoring site usage, and gathering demographic information.
• Conducting marketing and promotional activities, with your consent where required.

We want to reassure you that we never sell, lease, or distribute your personal information to third parties for their marketing or promotional purposes. However, we may share your information with trusted third-party service providers that assist us in delivering our services, such as payment processors, shipping partners, marketing and promotional, or analytics providers. These third parties are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for unauthorized purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes providing our services, complying with legal obligations, resolving disputes, and enforcing our policies.

Upon expiration of the retention period, we securely delete, anonymize, or aggregate your personal data, except where necessary for archival purposes, resolving disputes, or as required by law. Please note that certain residual information may remain in our databases and records even after account termination or data deletion.

Third-Party Links and Applications

Our eCommerce website may utilize third-party applications, services, or plugins to enhance functionality, payment processing, analytics, or marketing activities. These third-party services have their own privacy policies and practices, which are beyond our control. We encourage you to review their policies.

Please be aware that clicking on links to third-party websites or using third-party applications may direct you away from our site. We assume no responsibility for the content, privacy policies, or practices of these third-party services. Links to such sites do not imply endorsement by us of those sites. Therefore, we cannot be held liable for any damages or implications resulting from the use of these third-party sites.

User Rights

As a user of our platform, you have specific rights regarding your personal information, including the right to:

• Access and review the data we hold about you, particularly concerning your orders, account details, and preferences.
• Correct any inaccuracies in your information to ensure accurate order processing and communication.
• Request the deletion of your data, subject to certain conditions, such as the completion of transactions or legal obligations.
• Object to the processing of your data for specific purposes, including marketing activities.
• Restrict the use of your information in certain situations.
• Receive your data in a portable and commonly used electronic format for transfer to another entity or service provider.

If you have any queries regarding your data, please contact us using the information provided in the 'Contact Us' section below. We will respond to your requests in compliance with applicable data protection laws.

Product Descriptions and Pricing

While we make every effort to provide accurate product descriptions and prices on THEESE, errors may occur. We reserve the right to correct any such errors and to cancel or refuse orders at our discretion. If an order has been placed with incorrect pricing or product information, we will notify you as soon as possible.

Intellectual Property Infringement

THEESE respects the intellectual property rights of others. If you believe that any content on the Website infringes your intellectual property rights, please contact us at hello@weartheese.com with the following information:

• A description of the intellectual property rights you claim have been infringed.
• Identification of the allegedly infringing content, including its location on the Website.
• Your contact information, including name, address, telephone number, and email address.
• A statement that you have a good faith belief that the use of the content is not authorized by the intellectual property owner, its agent, or the law.
• A statement, made under penalty of perjury, that the above information is accurate and that you are the owner or authorized to act on behalf of the owner of the intellectual property.

Security Measures

Safeguarding your information is a top priority for us. We implement stringent security measures to protect your data throughout your eCommerce journey:

• Encryption of sensitive information, such as payment details and personal data, during transmission using Secure Socket Layer (SSL) technology to ensure secure transactions.
• Regular audits and updates to our systems to identify and address vulnerabilities promptly.
• Access controls, firewalls, and advanced authentication protocols to prevent unauthorized access to your account and personal data.

While we strive to maintain the highest standards of security, it's important to note that no online platform can guarantee absolute security. We remain committed to evolving our security measures to safeguard your information effectively.

Disclaimer of Warranty

Your use of THEESE and our services is at your own risk. We provide our products and services "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website or services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Any material or content downloaded or obtained through the use of THEESE is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download or use of any such material or content.

User-Generated Content (UGC)

By posting, submitting, or sharing any content, including but not limited to text, images, videos, reviews, and comments, on THEESE, you grant THEESE a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media and for any purpose without any compensation to you. This includes the right to use your content for promotional and marketing purposes.

You represent and warrant that you have the necessary rights, permissions, and consents to post and share any content on the Website, and that your content does not infringe upon the rights of any third party.

THEESE reserves the right, but not the obligation, to monitor, edit, remove, or refuse to post any user-generated content, in its sole discretion. THEESE is not responsible for the accuracy, completeness, or legality of user-generated content posted on the Website.

Limitation of Liability

To the fullest extent permitted by applicable law, THEESE, its affiliates, directors, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from our Service.
• Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Service.
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Severability

If any provision of these Terms of Use is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms of Use constitute the entire agreement between you and THEESE and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Service.

Changes to this Privacy Policy and Terms of Use

We may update this Privacy Policy and Terms of Use from time to time. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have questions or concerns about our privacy practices or these Terms of Use, please contact us at hello@weartheese.com.