Looking to return or exchange?

We want to make sure you love THEESE. That’s why we offer hassle-free returns and exchanges within 30 days on unworn products. Whether you need an exchange or a refund, we’re here to make you smile.

To be eligible for a return or exchange, your item must be:

• In the same condition that you received it
• Unworn or unused
• In its original packaging

When your request is accepted, we’ll send you a postage paid return shipping label, as well as instructions on how to return the items. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any questions at support@weartheese.com.

Damages and issues

Inspect your order upon receipt. Contact us immediately for any issues with defects, damages, or incorrect items.

Exchanges

Not the correct size? Go to our portal and do an exchange, we'll send out the correct size as soon as we receive your original order back.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns or exchanges on final sale items or gift cards. Final sale items include any products marked down during special promotions and will be marked off as Final Sale.

Refunds

Once we receive and approve your request, we'll notify you and process your refund within 10 business days to your original payment method. Contact us if you haven't received your refund after 15 business days.

We're here to ensure your satisfaction every step of the way.

Contact us at support@weartheese.com for any return or exchange inquiries.